NEW WhatsApp Business App Coexistence is live: Use your physical smartphone app and team web CRM simultaneously! Learn more →
Customer Support Integration

Connect Zendesk with Official WhatsApp Business API

Centralize WhatsApp conversations alongside email and live chat in Zendesk Support Suite.

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Real-Time Event Sync

Trigger automated WhatsApp messages the instant an event occurs in Zendesk via secure webhook pipelines.

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Team Collaboration

Empower your sales and customer support agents to view Zendesk customer records inside our shared team inbox.

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Coexistence Enabled

Keep using your mobile phone WhatsApp Business app while Zendesk automations run quietly in the background.

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