Customer Support Integration
Connect Freshdesk with Official WhatsApp Business API
Empower support agents to resolve customer issues over WhatsApp inside Freshdesk tickets.
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Real-Time Event Sync
Trigger automated WhatsApp messages the instant an event occurs in Freshdesk via secure webhook pipelines.
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Team Collaboration
Empower your sales and customer support agents to view Freshdesk customer records inside our shared team inbox.
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Coexistence Enabled
Keep using your mobile phone WhatsApp Business app while Freshdesk automations run quietly in the background.
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